Right of withdrawal

(1) Cancellation policy for private customers

The customer has the right to withdraw from the contract within fourteen days without giving reasons.

The withdrawal period is fourteen days from the day on which the customer or a third party named by the customer, who is not the carrier, has taken possession of the last goods.

In order to exercise the right of withdrawal, the customer must inform the supplier, Weingut Weihbrecht GbR, Hauptstraße 20, 74626 Bretzfeld, Email: info@weingut-weihbrecht.de, Phone: 07946/2788 by means of a clear statement (e.g. a letter sent by post or an email) of his decision to withdraw from the contract. The customer can use the attached sample withdrawal form, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for the customer to send notification of the exercise of the right of withdrawal before the withdrawal period expires.

(2) Consequences of revocation

If the customer withdraws from the contract, the provider shall reimburse all payments received from the customer, including delivery costs (with the exception of additional costs resulting from the customer choosing a type of delivery other than the cheapest standard delivery offered by the provider), immediately and at the latest within fourteen days from the day on which the provider receives notification of the withdrawal from this contract. For this repayment, the provider shall use the same means of payment that the customer used for the original transaction, unless expressly agreed otherwise; in no case shall the customer be charged any fees for this repayment. The provider may refuse to make the repayment until it has received the goods back or until the customer has provided proof that it has returned the goods, whichever is the earlier.

The customer must return or hand over the goods immediately and in any case within fourteen days at the latest from the day on which he informs the provider of the revocation of this contract. The deadline is met if the customer sends the goods before the period of fourteen days has expired.

The customer shall bear the costs of returning the goods.

The customer shall only be liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check their condition, properties and functionality.

Sample withdrawal form

If the customer wishes to withdraw from the contract, they can fill out this form and send it back to: Weingut Weihbrecht GbR, Hauptstraße 20, 74626 Bretzfeld

I/we hereby revoke the contract concluded by me/us for: – the purchase of the following goods/services: – Ordered on/received on: – Name of the consumer(s): – Address of the consumer(s): – Date: – Signature of the consumer(s) (only for notification on paper):

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(3) Right of withdrawal for business customers

Business customers (within the meaning of § 14 BGB) have no statutory right of withdrawal. Contracts with business customers are binding and can only be canceled in accordance with the statutory provisions or the contractually agreed conditions.

Exclusion of the right of withdrawal

(1) The right of withdrawal does not apply to contracts for the delivery of goods which are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer. It also does not apply to goods that can spoil quickly or whose expiry date would be quickly exceeded. Goods that were delivered sealed and are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery are also excluded from the right of withdrawal. Furthermore, the right of withdrawal does not apply to goods that have been inseparably mixed with other goods after delivery due to their nature. Finally, goods in a sealed package whose seal has been removed after delivery are also excluded from the right of withdrawal.

(2) The right of withdrawal does not apply to contracts for the provision of services if the supplier has provided the service in full and has only begun to provide the service after the consumer has given his express consent and at the same time confirmed his knowledge that he will lose his right of withdrawal upon complete fulfillment of the contract by the supplier.

(3) “The right of withdrawal does not apply to contracts for the provision of services in the areas of accommodation for purposes other than residential purposes, transportation of goods, vehicle rental, delivery of food and beverages and the provision of other services in connection with leisure activities, if the contract for the provision of a specific date or period (e.g. booked tickets for wine tastings, appointments or events).”