Frequently asked questions
Here you will find an overview of the most frequently asked questions and answers:
Membership
We offer three packages that differ in scope and benefits:
- Enthusiast – €14.99 / month → 12 bottles per year (2x 6 bottles), 5% discount in the online store
- Connoisseur – €24.99 / month → 24 bottles per year (2x 12 bottles), 10% discount in the online store
- Ambassador – €34.99/month → 36 bottles per year (2 sets of 18 bottles), 15% discount in the online store
All packages also include access to the exclusive member store, invitations to private events and other exclusive benefits (see member benefits).
Exclusive access to members only crafted vintages and special wines.
Leaflets with descriptions of each wine shipped, including tasting notes, storage and serving recommendations, food pairings and personal comments from winemaker Simon Weihbrecht.
VIP invitations to special events, wine tastings and wine experience tours.
Private access to the Online Himmelreich Wine Club and the Online Himmelreich Wine Club Shop.
10% discount on hotel bookings.
Free shipping (within DE from an order quantity of 6 bottles)
Your membership is valid for 12 months.
Yes, your membership is automatically renewed for a further 12 months after the 12 months have expired, unless you cancel beforehand.
It is currently not possible to change packages during the 12 months.
Cancellation is possible at any time at the end of the 12 months via your customer account. There you can simply send us an informal message.
Can’t find the right answer?
Contact us directly – we will be happy to help you.
Wine delivery
The wines are sent in two shipments per year, one package for the spring/summer months and one package for the fall/winter months.
Our wine packages offer a curated selection of exquisite wines, personally compiled and selected by our winemaker Simon Weihbrecht.
Yes, you can change your delivery address at any time in your customer account.
Payment
Billing takes place on a monthly basis. You can pay conveniently by PayPal or credit card.
We accept PayPal, credit card (Visa, Mastercard). You can manage your preferred payment method at any time in your customer account.
The monthly membership fees will be automatically debited from your payment method. The first direct debit is made when the membership is taken out, thereafter at the same time each month.
